Support

We read every message. Email support@liftring.app and we'll help.

Getting started

On first launch, a few quick questions pick the program that fits your goal, experience, equipment, and days per week. Open the Workout tab and tap Start Workout — LiftRing pre-fills your weights and runs the program's progression for you.

Is it free?

Your first 3 workouts are completely free, with every program and feature unlocked. After that, continued training requires LiftRing Pro (monthly, annual, or a one-time lifetime purchase). Prices are shown in the app before you buy.

Subscriptions — restore, manage, cancel

• Restore a purchase: Settings → Restore Purchases (e.g. on a new device).
• Manage or cancel: in your Apple ID account settings (Settings app → your name → Subscriptions). Subscriptions are billed by Apple, not by us.
• Refunds are handled by Apple through their support channels.

Your data

LiftRing is local-first: workouts and body data remain available in a protected database on this iPhone, so logging works offline. When iCloud is available, Apple mirrors changes through the private CloudKit database attached to your Apple Account — no LiftRing account or developer fitness-data server is involved. Settings shows sync status and lets you export or import a portable JSON backup. Export before turning iCloud off or changing Apple Accounts because iOS can remove the mirrored local copy. Deleting LiftRing removes its local copy, while private iCloud data may restore after reinstall; use Erase All Personal Data before uninstalling if you want LiftRing to schedule deletion everywhere. Apple Health records, exported files, and purchase history are managed separately.

Apple Health

Optional. When enabled (Settings → Apple Health, or the onboarding prompt), LiftRing writes your completed workouts to Apple Health. It never reads your health data. If you skipped the prompt, you can enable it later from Settings.

Rest-timer alerts not firing?

The rest-timer alert when the app is in the background needs notification permission. Enable it in Settings → Notifications (it deep-links to iOS Settings if you previously declined).

Still stuck?

Email support@liftring.app with your device model and iOS version and we'll get you sorted.

Getting the most from LiftRing

Most of what people email about isn't a bug — it's wanting to get more out of the app. Two pages cover that. The program guides walk through all 15 built-in routines, who each one fits, and the progression rule it runs, so you can pick the right one instead of guessing. The pricing page lays out exactly what's free, what Pro costs, and how billing through Apple works. Skim both before you write in — odds are the answer's already there.